Just A Little Magic Princess Events is a licensed business with performers with background checks. Clients are aware that in booking with Just A Little Magic Princess Events, performers and costumes are not licensed characters but impersonators.
Clients must ensure no harm is to be done to the performers, costumes and royal helpers at all times. If the performer feels they are in a situation out of their control, they have the right to leave the party. A manager will contact the party to discuss the performer's re-entry or discuss a refund.
While we take pride in our ability to entertain children, it is important to understand that Just A Little Magic Princess Events is not a babysitting service. The performer should NEVER be left to care for children. As such, a parent must be present at all times for duration of the party. This is non-negotiable.
Rude or Inappropriate behavior towards a performer at a party will not be tolerated, especially rude or inappropriate behavior from an adult at a party towards a performer. If a performer feels an adult at the party is being rude or inappropriate towards the performer, they have the right to leave the party. A manager will contact the party contact to discuss the performer's possible re-entry. Refunds will not be given in situations where a performer is forced to leave a party due to rude or inappropriate behavior targeted towards them from an adult at a party.
The non-refundable deposit of 50% of the full amount of the package is to be paid upon booking in order to secure your party/event. The outstanding balance can be paid before the party/event or at the end of the party/event.
Payments can be made through our PayPal invoice with a credit card. This is our preferred payment method so that no money exchanges hands at the party, which helps to “keep the magic alive”. Payment can also be made with cash at the end of the party, away from the children so we can “keep the magic alive”. We do not accept checks.
If you need to cancel a party after paying the deposit, you will be refunded the rest of the payment as long as it is within 24 hours of the party date and time.
If in the extremely unlikely event that Just A Little Magic Princess Events needs to cancel a party, you will be refunded in full, and another time slot of your choosing will be booked.